In a highly competitive market environment, FORNI METAL DESIGN is committed to putting customer satisfaction and long-term business sustainability at the centre of its activities. With this policy, we aim to build lasting relationships with our customers, guaranteeing high quality products and services and acting responsibly towards the environment and society.
To this end, we are committed to putting the following goals at the centre of our activities:
- Offering design, production and assembly services of products that meet customer expectations in terms of quality, price and delivery time;
- Constant attention to customer and market requests;
- Focus on continuous improvement of products and processes and prevention of complaints;
- Ensuring compliance with mandatory legislation and all requirements that FORNI METAL DESIGN subscribes to;
- Making the necessary profits to keep the company competitive in the market and remunerate all stakeholders;
- Promotion and communication of a serious and reliable company;
- Adoption of a management system compliant with the requirements of UNI EN ISO 9001:2015;
- Implementing preventive actions (risk- based thinking approach) necessary to anticipate the occurrence of deviations from standards regarding products, processes and the system with a view to continuous improvement;
- Product certifications according to international schemes to assure the customer of technical and safety performance in accordance with applicable mandatory regulations;
- Conduct our activities in a transparent, ethical manner and in compliance with applicable laws, and we are committed to combating all forms of corruption;
- Minimizing the impact and reducing significant waste of resources of our activities;
- a) not to prevent workers from freedom of association, choice of their own representatives and collective bargaining with the employer,
- b) not to make use of forced and compulsory labor,
- c) not to hire workers below the minimum legal age, 15 years or compulsory schooling,
- d) not to discriminate in employment and occupation,
- e) not to employ people under the age of 18 in hazardous or heavy labor, except for training purposes within the scope of approved national laws and regulations.
- f) Ensure that workers are not discriminated against for employment opportunities and treatment,
- g) Ensure working conditions that do not endanger safety or health,
- h) Condemn practices such as physical and sexual violence, bonded labor, withholding of wages/including payment of employment fees and/or payment of a deposit to start work-restriction to mobility/movement, withholding of passports and identity documents, threats to report to authorities.